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Home / Refund And Returns Policy

Delivery, Order Acceptance, Cancellation, and Returns:

We may update these terms. Changes are effective upon posting on our site.

1. Order Processing:

We may update these terms. Changes are effective upon posting on our site.

2. Delivery Times:

Estimated delivery times are provided for guidance only and commence from the order dispatch date. We aim to meet these timelines, but delays may occur due to factors beyond our control.

3. Shipping Charges:

Shipping charges are calculated during the checkout process. For local shipments, there are no customs duties or additional charges. The calculated shipping cost covers the delivery within the local area.

4. Order Confirmation:

Upon placing an order, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order; it is a confirmation that we have received it.

5. Order Acceptance:

Order acceptance and the formation of the contract occur upon dispatch of the products to you unless we notify you that we do not accept your order, or you have cancelled it.

6. Order Cancellation:

You may cancel your order within a specified time frame. Refer to the following conditions,
Before Shipment: Orders can be cancelled before the shipment process begins. Contact us immediately to request cancellation.

7. Returns:

Returns are accepted under the following conditions,
Damaged Products: If you receive damaged products, please contact us within 2 days of delivery to arrange for a return or replacement.

8. Return Process:

If applicable, we will provide instructions on how to return items. Return shipping costs may apply.

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